If after reading this notice you have questions, please contact us at (215) 951-0329, or write to:
Trouvaille Federal Credit Union
4700 Wissahickon Ave
Philadelphia, PA 19144
We collect nonpublic personal information about you from the following sources:
We may disclose all of the information we collect, as described above, as permitted by law.
We may disclose nonpublic information about you to the following types of third parties:
In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to companies that perform other services on our behalf so that we may provide members competitive products and services. We may also disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, and follow your instructions as you authorize, or protect the security of our financial records.
To protect our members’ privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.
If you terminate your membership with Trouvaille Federal Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Trouvaille Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
In accordance with Section 326 of the USA Patriot Act*, you authorize us to verify and record information that identifies each person who opens an account. You further authorize us to check your account, credit, and employment history, and obtain a credit report from third parties, including credit reporting agencies, to verify your eligibility for any account or services you request.
We do not collect personal identifying information about visitors to our site, except as described below. Our servers collect standard non-identifying information about our visitors to the site, such as date and time visited, IP address, city, state, and country. This information is used to compile standard statistics on site usage. The Credit Union may use your e-mail address to send you important information relating to your account, to communicate with you to handle your request, and to inform you about other Credit Union products and services. Information you have provided to us will not be sold or transferred to other parties.
Let us know if you have questions. Please do not hesitate to call the Credit Union – we are here to serve you!